Stormwater Management

www.dep.state.pa.us
www.epa.gov/nps//toolbox/beta
www.stormwatercenter.net
dsf.chesco.org/water
dsf.chesco.org/conservation
www.delcocd.org

Water Quality Hotlines for Citizens

Citizens can help report violations or problems they notice in their local streams before they cause more damage and pollution. Residents sometimes may be the first to recognize “illicit” discharges dumping into storm sewers or coming out of from storm sewer outfalls.

New stormwater regulations from Pennsylvania’s DEP require that your municipality investigate more thoroughly potential illicit discharges (pollutants) into our streams. You can help by promptly reporting the following events to the authorities listed in the hotline box below. The township’s web site also contains a form for reporting these conditions (put link here). Here are some of the conditions that you should report:

• Sediment leaving a construction site in stormwater (your county conservation district)
• Observed pollution event or pollutants in stream (DEP)
• Clogged or leaking sewer lines (your sewer authority)
• Failing or overflowing sewer effluent from treatment plant (your sewer plant and DEP)
• Spills (DEP spills hotline)
• Illegal dumping activity into water courses (your municipality, DEP)
• Dry weather flows from outfall pipes into streams (72 hours after a rain storm)( your municipality)
• Fish Kills (Fish Commission, DEP)
• Water main breaks (Aqua PA or Chester Water Authority).
• Photos and exact locations are very helpful!
   

Helpful Phone Numbers
DEP Water Quality Complaint Hotline - Daytime	484-250-5991	Weekdays 8:30 AM to 4:30 PM
DEP 24 Hour Water Quality Hotline	484-250-5900 1-866-255-5158 (toll free)	Anytime, including evenings and weekends
DEP Spills and other Emergencies Hotline	1-800-541-2050	24 hour
Off site discharge of sediment , erosion, & other improper controls during construction	County Conservation Districts Chester County: 610-696-5126 Delaware County: 810-892-9484	Email photo and send full address and directions
Clogged or leaking sanitary sewers lines; sewage smell in creek	Your sewer authority (add number)	After hours, call 911
Fish Kills, Illegal Fishing PA Fish Commission	717-626-0228	Also call DEP Water Quality
Dry weather outfall flows (discharges to stream from outfall pipes after 72 hours of no rain)	Your municipality	Weekdays during working hours
Broken water mains - Chester Water Authority	610-876-8181	24 hour
Broken water mains - Aqua Pennsylvania	610-525-1402	24 hour